FAQs

1. Connect the charging cable to the charging port of MMEETT.

2. Insert the other end of the cable into a power outlet. Please select a power adapter with an output current of at least 0.5A and marked "DC-5V".

3. Charge until the indicator light turns green.

Note: Please use the original charging cable to charge MMEETT. Charging MMEETT via a computer is not recommended.

1. Go to the App Store (for iOS) or Google Play Store (for Android).

2. Search for "MMEETT".

3. Download and install the app on your smartphone or tablet.

You can enter this link to download: Download Link (to be replaced). After downloading the app, please ensure that you enable Bluetooth access permission for the MMEETT App in your phone settings so that you can connect to MMEETT later.

The app will automatically detect the language based on your phone settings and requires Android 6 or iOS 12 and above. It supports English, Japanese, and Traditional Chinese.

4. Register an account and log in to the MMEETT App:

a. Open the MMEETT App on your phone.

b. Tap "Register Now".

c. Enter your email address, obtain the verification code, then create and confirm a password of 8-20 characters. 

d. Log in from the first page.

5. If you do not receive the verification code, please check the following steps:

a. Check your spam or junk email folder.

b. If you still do not receive the verification code, try using another email address.

c. If the problem persists, please send an email to support@mmeett.com, and our support team will follow up to resolve it.

1. Press and hold the translation button for 1 second. At this time, the blue light turns on for 1 second, indicating that the MMEETT device is powered on. Then the white light flashes, indicating that your MMEETT device is ready to be bound to the MMEETT App.

2. Tap "Unconnected" in the upper left corner of the App to search for your MMEETT device. Find your MMEETT device and tap "Bind Device".

 3. After connecting the device, you can use the translation function or transfer the audio files in the device to the App. Devices that have been connected before will be automatically displayed in the connection list during the next connection.

1. On the "Me" page, tap "Activate MMEETT Device".

2. After entering the page, if there are multiple business cards, you can select the business card link you want to write and tap "Activate".

Place the non-metallic part of the device close to the back of your phone. If you are using an iPhone, place it near the top of the back of the phone; if you are using an Android phone, place it near the upper half of the back of the phone (since the NFC position of Android phones is not fixed, if NFC is not triggered temporarily, you can try moving the device position).

3. When the page shows "Activation Successful", it means the business card link has been written to the device. At this time, place the computing power card close to another person's phone, and their phone will open your business card link.

Note: Before writing the business card link to the MMEETT device, you need to enable the NFC function on your phone. If your phone does not have the NFC function, you cannot perform the writing operation.

MMEETT can record independently of your phone. You do not need to reconnect to the App every time you use MMEETT for recording.

The switch marked "MEETING" on the MMEETT device is used to start and stop recording. Once you start recording with the MMEETT device, the recording will continue uninterrupted until you stop it manually, the storage space is full, or the battery is exhausted. You can record all meetings, then connect the MMEETT device to the MMEETT App to sync and save your recordings.

1. On-site Recording

The MMEETT device can be used in various scenarios, including on-site recording scenarios such as meetings, lectures, interviews, and call recording scenarios.

When the on-site recording mode is selected, press and hold the circular button marked "TRANS" for 1 second. At this time, the blue light turns on for 1 second, indicating that the device is powered on. Then toggle the switch marked "MEETING" upward. At this time, you can feel the motor vibrate once and the red light stays on, indicating that on-site recording has started.

You can also open the App and tap the recording button to start recording (please ensure that the MMEETT device is connected to the App via Bluetooth).

 2. Call Recording

The MMEETT device does not support recording via headphones (such as AirPods), because the vibration conduction sensor needs to pick up sound directly from the phone's speaker itself.

When the call recording mode is selected, press and hold the circular button marked "TRANS" for 1 second. At this time, the blue light turns on for 1 second, indicating that the device is powered on. Then toggle the switch marked "MEETING" upward, and then double-tap (within 0.5 seconds) the circular button marked "TRANS". At this time, you can feel the motor vibrate once and the yellow light stays on, indicating that call recording has started.

You can also open the App and tap the recording button to start recording (please ensure that the MMEETT device is connected to the App via Bluetooth).

1. After recording is completed, open your App and connect to the MMEETT device. The App will remind you that there are audio files to be synced, and you can choose to sync all audio files or part of them. After synchronization is completed, the audio files in the MMEETT device will be automatically deleted.

2. Bluetooth Transmission

When syncing audio, you can choose Bluetooth transmission, with a speed of approximately several tens of KB per second 

3. WiFi Transmission

If the audio file is large, you can choose faster WiFi transmission. Follow the system prompts to connect to the device's WiFi for transmission.

The MMEETT device has a capacity of 64GB and records about 9MB per hour, and the MMEETT device can support about 7280 hours of recording.

MMEETT can support up to 6 hours of continuous recording, and will automatically stop recording after 6 hours.

The battery can support 50 hours.

The duration of recording transcription is about half of the recording duration, that is, 1 hour of recording, and half an hour of transcription into a transcript.

Currently, 5 languages can be automatically recognized in a single recording: English, Chinese, Japanese, Thai and Korean.

Currently, the MMEETT device does not have a location function.

The MMEETT device will keep the light on during recording to indicate to anyone nearby that recording is in progress.

The serial number is a unique identifier used to identify and distinguish devices, and can be found on the label of the device packaging box.

Currently, the MMEETT device does not support pausing recording.

The MMEETT device will automatically enter sleep mode if there is no operation for more than 10 minutes.

In sleep mode, you can still start recording by toggling the "MEETING" switch. However, if you need to use the translation function, you need to tap the "TRANS" circular button to wake up the device first, then press and hold the "TRANS" button to start recording.

When using the on-site recording mode, a phone is not required. You can start recording by toggling the "MEETING" switch.

If using the call recording mode, please ensure that the MMEETT device is closely attached to your phone.

The MMEETT device does not support recording via headphones (such as AirPods), because the vibration conduction sensor needs to pick up sound directly from the phone's speaker itself.

Disconnection is divided into two cases:

1. Disconnect Bluetooth Connection
Turn off the phone's Bluetooth, and the connection will be disconnected automatically. If you do not want the App to automatically connect to the device when you open it next time, you can unpair the MMEETT device in "System Settings" > "Bluetooth".

2. Disconnect Business Card Connection
On the "Me" page, tap "My Devices", select the device you want to disconnect, and choose "Unbind". Later, this MMEETT device can be written with another person's business card link.

1. On-site Recording Mode

Using standard human voice (75dB) as a reference, the optimal recording range is 1-3 meters, and the maximum range is 1-7 meters.

2. Call Recording Mode

In call recording mode, the device needs to be closely attached to the phone.

This is because the MMEETT device automatically deletes audio files after syncing them to the App to free up enough space for subsequent recordings. If you want to transfer audio to a computer, you can export the recordings in the App.

1. If you are using the MMEETT device for the first time, please press and hold the "TRANS" circular button for 1 second. When you see the blue light turn on for 1 second, it means the device is powered on.

2. Then the device enters Bluetooth pairing mode, and the white light flashes. At this time, open the App, tap "Unconnected" in the upper left corner of the App to search for your MMEETT device, find the device and tap "Bind Device".

3. After the device is bound, tap the "TRANS" circular button to bring up the in-app translation window, then tap "Cross-App Translation" and select your target language. 

4. At this time, switch to any other app, tap the input box of this app, and press and hold the "TRANS" circular button to speak. Your words will be automatically translated into the target language and pasted into the input box.

After syncing the audio files from the MMEETT device to the App, the App will automatically transcribe the audio into text records and generate meeting minutes. If you are not satisfied with the quality of the text records or meeting minutes, you can re-transcribe or re-summarize.

Both transcribing text records and summarizing meeting minutes consume computing power. If there is insufficient computing power, transcription failure or summary failure will be displayed. When you tap "Re-transcribe" or "Re-summarize", the system will prompt you to recharge the computing power.

On the audio file details page, tap the upper right corner, and you can choose "Edit File Name" or "Delete File".

1. In the audio file list, you can add folders.

2. In the audio file list, you can select "Edit" to move multiple files to a specified folder, merge them into one audio file, or delete them.

1. On the audio file details page, tap the upper right corner, and you can choose "Copy Text Record", "Copy Meeting Minutes", "Export Recording", "Export Text Record", and "Export Meeting Record".

2. When exporting recordings, text records, and meeting minutes, the system will prompt you whether to open the content. The file path is where the exported content is stored. You can also select a familiar opening method to send the file to a specified app.

1. Enter the first interface of the App, "AI Chat", and you can start chatting with the AI agent Mr. MMEETT. 

2. During the chat, you can switch models at will. The mainstream models include GPT, Gemini, and DeepSeek.

After enabling the full-network search switch, the AI agent will search for full-network information by default during the chat with you, making the interaction more real-time and effective.

After enabling the thinking mode, the AI agent will display the thinking process, which is suitable for complex questions. However, the thinking mode only supports the DeepSeek R1 and Gemini-2.5-flash models.

We provide worldwide delivery services. Details are as follows:

Processing Time: Orders are usually processed within 3–5 business days after successful payment.

Delivery Time: Depending on regional logistics conditions, goods typically arrive within 6–15 business days.

Order Tracking: Please check your order logistics information in the App under “Me” → “Membership” → “Orders.” For further assistance, go to the “Me” page, tap “Customer Service,” and submit a support ticket.

You may request a return, exchange, or full refund within 20 days of purchasing the MMEETT card, membership subscription services, or computing power services.

To do so, please go to the “Me” page in the MMEETT App and click “Customer Service.” Our after-sales team will assist you.

Customers of the MMEETT card are entitled to a 12-month warranty (or longer, if required by local law or regulations) starting from the date of the sales invoice.

During this period, if usage issues occur, we will provide free repair services.

To apply for warranty service, you must provide a valid device serial number and proof of purchase.